Privacy Policy

Privacy Policy

Your privacy is important to us

Our Privacy Policy was last updated on 05/07/2025.

Protecting your private information is our priority. This Statement of Privacy applies to  www.carrieprattwellness.com and Heal with Balance, LLC and governs data collection and usage. For  the purposes of this Privacy Policy, unless otherwise noted, all references to Heal with Balance,  LLC include www.carrieprattwellness.com, Heal with Balance, Journey into Wellness and Carrie Pratt Wellness . The Carrie Pratt Wellness website may contain a Podcast, wellness information,  a blog, a membership site and an e-commerce site. By using any Heal with Balance website, you consent to the data practices  described in this statement.  

E–mail Communications 

From time to time, Heal with Balance may contact you via email for the purpose of providing  announcements, promotional offers, alerts, confirmations, surveys, and/or other general  communication. In order to improve our Services, we may receive a notification when you open an  email from Heal with Balance or click on a link therein.  

If you would like to stop receiving marketing or promotional communications via email from Heal with Balance, you may opt out of such communications by clicking on the UNSUBSCRIBE button.  

  

Personal identification information

We may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users visit our site, register on the site, subscribe to the newsletter, and in connection with other activities, services, features or resources we make available on our Site.

In order to better provide you with products and services offered on our Site, Heal with Balance may collect personally identifiable information, such as your:  

– First and Last Name 

– Mailing Address 

– E-mail Address 

– Phone Number 

If you purchase Heal with Balance’s products and services, we collect billing and credit card  information. This information is used to complete the purchase transaction.    

Heal with Balance may also collect anonymous demographic information, which is not unique to  you, such as your:  

– Age 

– Gender 

Please keep in mind that if you directly disclose personally identifiable information or personally  sensitive data through Heal with Balance’s public message boards, this information may be  collected and used by others.  

We do not collect any personal information about you unless you voluntarily provide it to us.  However, you may be required to provide certain personal information to us when you elect to use  certain products or services available on the Site. These may include: (a) registering for an account  on our Site; (b) entering a sweepstakes or contest sponsored by us or one of our partners; (c)  signing up for special offers from selected third parties; (d) sending us an email message; (e)  submitting your credit card or other payment information when ordering and purchasing products  and services on our Site. To wit, we will use your information for, but not limited to,  communicating with you in relation to services and/or products you have requested from us. We  also may gather additional personal or non-personal information in the future.   Users may, however, visit our Site anonymously.

  

Use of your Personal Information  

Heal with Balance collects and uses your personal information to operate its website(s) and deliver the services you have requested.  

Heal with Balance may also use your personally identifiable information to inform you of other  products or services available from Heal with Balance and its affiliates. 

We will collect personal identification information from Users only if they voluntarily submit such information to us. Users can always refuse to supply personal identification information, however, it may prevent them from engaging in certain Site related activities.

Non-personal identification information

We may collect non-personal identification information about Users whenever they interact with our Site. Non-personal identification information may include the browser name, the type of computer and technical information about Users' means of connection to our Site, such as the operating system and the Internet service providers utilized and other similar information.

Tracking User Behavior 

Heal with Balance may keep track of the websites and pages our users visit within Heal with  Balance, in order to determine what Heal with Balance services are the most popular. This data is  used to deliver customized content and advertising within Heal with Balance to customers whose  behavior indicates that they are interested in a particular subject area.  We may also track mouse behavior which would indicate a person is leaving the site so that we can identify at what  point a person leaves a page and use that information to improve user experience. 

  

Automatically Collected Information 

Information about your computer hardware and software may be automatically collected by Heal  with Balance. This information can include: your IP address, browser type, domain names, access  times and referring website addresses. This information is used for the operation of the service, to maintain quality of the service, and to provide general statistics regarding use of the Heal with  Balance website.  

Web browser cookies

Our Site may use 'cookies' to enhance User experience. Users' web browser places cookies on their hard drive for record-keeping purposes and sometimes to track information about them.

Use of Cookies 

The Heal with Balance website may use “cookies” to help you personalize your online experience.  A cookie is a text file that is placed on your hard disk by a web page server. Cookies cannot be  used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you,  and can only be read by a web server in the domain that issued the cookie to you.  

  

One of the primary purposes of cookies is to provide a convenience feature to save you time. The  purpose of a cookie is to tell the Web server that you have returned to a specific page. For  example, if you personalize Heal with Balance pages, or register with Heal with Balance site or  services, a cookie helps Heal with Balance to recall your specific information on subsequent visits.  This simplifies the process of recording your personal information, such as billing addresses,  shipping addresses, and so on. When you return to the same Heal with Balance website, the  information you previously provided can be retrieved, so you can easily use the Heal with Balance  features that you customized.  

You have the ability to accept or decline cookies. Most Web browsers automatically accept  cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you  choose to decline cookies, you may not be able to fully experience the interactive features of the  Heal with Balance services or websites you visit.  

How we use collected information

Heal with Balance may collect and use Users' personal information for the following purposes:

  • To improve customer service

The information you provide helps us respond to your customer service requests and support needs more efficiently.

  • To personalize user experience

We may use information in the aggregate to understand how our Users as a group use the services and resources provided on our Site.

  • To send periodic emails

We may use the email addresses to send User information and updates pertaining to their order. It may also be used to respond to their inquiries, questions, and/or other requests. If Users decide to opt-in to our mailing list, they will receive emails that may include company news, updates, related product or service information, etc. If at any time the User would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email or the User may contact us via our Site.

How we protect your information

We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our Site.

Security of your Personal Information 

Heal with Balance secures your personal information from unauthorized access, use, or disclosure.  Heal with Balance uses the following methods for this purpose:  

– SSL Protocol 

When personal information (such as a credit card number) is transmitted to other websites, it is  protected through the use of encryption, such as the Secure Sockets Layer (SSL) protocol.    

We strive to take appropriate security measures to protect against unauthorized access to or  alteration of your personal information. Unfortunately, no data transmission over the Internet or any  wireless network can be guaranteed to be 100% secure. As a result, while we strive to protect  your personal information, you acknowledge that: (a) there are security and privacy limitations  inherent to the Internet which are beyond our control; and (b) security, integrity, and privacy of any  and all information and data exchanged between you and us through this Site cannot be  guaranteed.  

Right to Deletion 

Subject to certain exceptions set out below, on receipt of a verifiable request from you, we will:

• Delete your personal information from our records; and 

• Direct any service providers to delete your personal information from their records.   

Please note that we may not be able to comply with requests to delete your personal information if  it is necessary to:  

• Complete the transaction for which the personal information was collected, fulfill the terms of a written warranty or product recall conducted in accordance with federal  law, provide a good or service requested by you, or reasonably anticipated within the  context of our ongoing business relationship with you, or otherwise perform a contract  between you and us; 

• Detect security incidents, protect against malicious, deceptive, fraudulent, or illegal  activity; or prosecute those responsible for that activity; 

• Debug to identify and repair errors that impair existing intended functionality; • Exercise free speech, ensure the right of another consumer to exercise his or her right  of free speech, or exercise another right provided for by law; 

• Comply with the California Electronic Communications Privacy Act; 

• Engage in public or peer-reviewed scientific, historical, or statistical research in the  public interest that adheres to all other applicable ethics and privacy laws, when our  deletion of the information is likely to render impossible or seriously impair the  achievement of such research, provided we have obtained your informed consent; 

• Enable solely internal uses that are reasonably aligned with your expectations based on  your relationship with us; 

• Comply with an existing legal obligation; or 

• Otherwise use your personal information, internally, in a lawful manner that is  compatible with the context in which you provided the information. 

Sharing your personal information

We do not sell, trade, or rent Users' personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates and advertisers for the purposes outlined above.

Third party websites

Heal with Balance does not sell, rent or lease its customer lists to third parties.    

Heal with Balance may, from time to time, contact you on behalf of external business partners  about a particular offering that may be of interest to you. In those cases, your unique personally  identifiable information (e-mail, name, address, telephone number) is not transferred to the third  party. Heal with Balance may share data with trusted partners to help perform statistical analysis,  send you email or postal mail, provide customer support, or arrange for deliveries. All such third  parties are prohibited from using your personal information except to provide these services to  Heal with Balance, and they are required to maintain the confidentiality of your information.   

 

Heal with Balance may disclose your personal information, without notice, if required to do so by  law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law  or comply with legal process served on Heal with Balance or the site; (b) protect and defend the  rights or property of Heal with Balance; and/or (c) act under exigent circumstances to protect the  personal safety of users of Heal with Balance, or the public.  

Disconnecting your Heal with Balance Account from Third Party Websites 

You will be able to connect your Heal with Balance account to third party accounts. BY  CONNECTING YOUR HEAL WITH BALANCE ACCOUNT TO YOUR THIRD PARTY  ACCOUNT, YOU ACKNOWLEDGE AND AGREE THAT YOU ARE CONSENTING TO  THE CONTINUOUS RELEASE OF INFORMATION ABOUT YOU TO OTHERS (IN  ACCORDANCE WITH YOUR PRIVACY SETTINGS ON THOSE THIRD PARTY SITES).  IF YOU DO NOT WANT INFORMATION ABOUT YOU, INCLUDING PERSONALLY  IDENTIFYING INFORMATION, TO BE SHARED IN THIS MANNER, DO NOT USE  THIS FEATURE. You may disconnect your account from a third party account at any time. users  may contact us via email or phone or unsubscribe from our mailing list  

Links

This website contains links to other sites. Please be aware that we are not responsible for the  content or privacy practices of such other sites. We encourage our users to be aware when they  leave our site and to read the privacy statements of any other site that collects personally  identifiable information. 

Children Under 13

Heal with Balance does not knowingly collect personally identifiable information from children  under the age of thirteen. If you are under the age of thirteen, you must ask your parent or guardian  for permission to use this website. 

Changes to this privacy policy

Heal with Balance has the discretion to update this privacy policy at any time. When we do, we will revise the updated date at the top of this page. We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications. Your continued use of the Site and/or Services  available through this Site after such modifications will constitute your: (a) acknowledgment of the  modified Privacy Policy; and (b) agreement to abide and be bound by that Policy. 

Your acceptance of these terms

By using this Site, you signify your acceptance of this policy. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.

Contact Information 

Heal with Balance welcomes your questions or comments regarding this Statement of Privacy. If  you believe that Heal with Balance has not adhered to this Statement, please contact Heal with  Balance at:  

Heal with Balance, LLC  

755 West Lancaster Ave, #1005

Bryn Mawr, Pennsylvania 19010  

Email Address:  

carrie@carrieprattwellness.com  

Telephone number:  

484-367-5336  

Effective as of August 07, 2020

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