Privacy Policy
Your privacy is important to us
Our Privacy Policy was last updated on 05/07/2025.
Protecting your private information is our priority. This Statement of Privacy applies to www.carrieprattwellness.com and Heal with Balance, LLC and governs data collection and usage. For the purposes of this Privacy Policy, unless otherwise noted, all references to Heal with Balance, LLC include www.carrieprattwellness.com, Heal with Balance, Journey into Wellness and Carrie Pratt Wellness . The Carrie Pratt Wellness website may contain a Podcast, wellness information, a blog, a membership site and an e-commerce site. By using any Heal with Balance website, you consent to the data practices described in this statement.
E–mail Communications
From time to time, Heal with Balance may contact you via email for the purpose of providing announcements, promotional offers, alerts, confirmations, surveys, and/or other general communication. In order to improve our Services, we may receive a notification when you open an email from Heal with Balance or click on a link therein.
If you would like to stop receiving marketing or promotional communications via email from Heal with Balance, you may opt out of such communications by clicking on the UNSUBSCRIBE button.
Personal identification information
We may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users visit our site, register on the site, subscribe to the newsletter, and in connection with other activities, services, features or resources we make available on our Site.
In order to better provide you with products and services offered on our Site, Heal with Balance may collect personally identifiable information, such as your:
– First and Last Name
– Mailing Address
– E-mail Address
– Phone Number
If you purchase Heal with Balance’s products and services, we collect billing and credit card information. This information is used to complete the purchase transaction.
Heal with Balance may also collect anonymous demographic information, which is not unique to you, such as your:
– Age
– Gender
Please keep in mind that if you directly disclose personally identifiable information or personally sensitive data through Heal with Balance’s public message boards, this information may be collected and used by others.
We do not collect any personal information about you unless you voluntarily provide it to us. However, you may be required to provide certain personal information to us when you elect to use certain products or services available on the Site. These may include: (a) registering for an account on our Site; (b) entering a sweepstakes or contest sponsored by us or one of our partners; (c) signing up for special offers from selected third parties; (d) sending us an email message; (e) submitting your credit card or other payment information when ordering and purchasing products and services on our Site. To wit, we will use your information for, but not limited to, communicating with you in relation to services and/or products you have requested from us. We also may gather additional personal or non-personal information in the future. Users may, however, visit our Site anonymously.
Use of your Personal Information
Heal with Balance collects and uses your personal information to operate its website(s) and deliver the services you have requested.
Heal with Balance may also use your personally identifiable information to inform you of other products or services available from Heal with Balance and its affiliates.
We will collect personal identification information from Users only if they voluntarily submit such information to us. Users can always refuse to supply personal identification information, however, it may prevent them from engaging in certain Site related activities.
Non-personal identification information
We may collect non-personal identification information about Users whenever they interact with our Site. Non-personal identification information may include the browser name, the type of computer and technical information about Users' means of connection to our Site, such as the operating system and the Internet service providers utilized and other similar information.
Tracking User Behavior
Heal with Balance may keep track of the websites and pages our users visit within Heal with Balance, in order to determine what Heal with Balance services are the most popular. This data is used to deliver customized content and advertising within Heal with Balance to customers whose behavior indicates that they are interested in a particular subject area. We may also track mouse behavior which would indicate a person is leaving the site so that we can identify at what point a person leaves a page and use that information to improve user experience.
Automatically Collected Information
Information about your computer hardware and software may be automatically collected by Heal with Balance. This information can include: your IP address, browser type, domain names, access times and referring website addresses. This information is used for the operation of the service, to maintain quality of the service, and to provide general statistics regarding use of the Heal with Balance website.
Web browser cookies
Our Site may use 'cookies' to enhance User experience. Users' web browser places cookies on their hard drive for record-keeping purposes and sometimes to track information about them.
Use of Cookies
The Heal with Balance website may use “cookies” to help you personalize your online experience. A cookie is a text file that is placed on your hard disk by a web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you.
One of the primary purposes of cookies is to provide a convenience feature to save you time. The purpose of a cookie is to tell the Web server that you have returned to a specific page. For example, if you personalize Heal with Balance pages, or register with Heal with Balance site or services, a cookie helps Heal with Balance to recall your specific information on subsequent visits. This simplifies the process of recording your personal information, such as billing addresses, shipping addresses, and so on. When you return to the same Heal with Balance website, the information you previously provided can be retrieved, so you can easily use the Heal with Balance features that you customized.
You have the ability to accept or decline cookies. Most Web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of the Heal with Balance services or websites you visit.
How we use collected information
Heal with Balance may collect and use Users' personal information for the following purposes:
The information you provide helps us respond to your customer service requests and support needs more efficiently.
We may use information in the aggregate to understand how our Users as a group use the services and resources provided on our Site.
We may use the email addresses to send User information and updates pertaining to their order. It may also be used to respond to their inquiries, questions, and/or other requests. If Users decide to opt-in to our mailing list, they will receive emails that may include company news, updates, related product or service information, etc. If at any time the User would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email or the User may contact us via our Site.
How we protect your information
We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our Site.
Security of your Personal Information
Heal with Balance secures your personal information from unauthorized access, use, or disclosure. Heal with Balance uses the following methods for this purpose:
– SSL Protocol
When personal information (such as a credit card number) is transmitted to other websites, it is protected through the use of encryption, such as the Secure Sockets Layer (SSL) protocol.
We strive to take appropriate security measures to protect against unauthorized access to or alteration of your personal information. Unfortunately, no data transmission over the Internet or any wireless network can be guaranteed to be 100% secure. As a result, while we strive to protect your personal information, you acknowledge that: (a) there are security and privacy limitations inherent to the Internet which are beyond our control; and (b) security, integrity, and privacy of any and all information and data exchanged between you and us through this Site cannot be guaranteed.
Right to Deletion
Subject to certain exceptions set out below, on receipt of a verifiable request from you, we will:
• Delete your personal information from our records; and
• Direct any service providers to delete your personal information from their records.
Please note that we may not be able to comply with requests to delete your personal information if it is necessary to:
• Complete the transaction for which the personal information was collected, fulfill the terms of a written warranty or product recall conducted in accordance with federal law, provide a good or service requested by you, or reasonably anticipated within the context of our ongoing business relationship with you, or otherwise perform a contract between you and us;
• Detect security incidents, protect against malicious, deceptive, fraudulent, or illegal activity; or prosecute those responsible for that activity;
• Debug to identify and repair errors that impair existing intended functionality; • Exercise free speech, ensure the right of another consumer to exercise his or her right of free speech, or exercise another right provided for by law;
• Comply with the California Electronic Communications Privacy Act;
• Engage in public or peer-reviewed scientific, historical, or statistical research in the public interest that adheres to all other applicable ethics and privacy laws, when our deletion of the information is likely to render impossible or seriously impair the achievement of such research, provided we have obtained your informed consent;
• Enable solely internal uses that are reasonably aligned with your expectations based on your relationship with us;
• Comply with an existing legal obligation; or
• Otherwise use your personal information, internally, in a lawful manner that is compatible with the context in which you provided the information.
Sharing your personal information
We do not sell, trade, or rent Users' personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates and advertisers for the purposes outlined above.
Third party websites
Heal with Balance does not sell, rent or lease its customer lists to third parties.
Heal with Balance may, from time to time, contact you on behalf of external business partners about a particular offering that may be of interest to you. In those cases, your unique personally identifiable information (e-mail, name, address, telephone number) is not transferred to the third party. Heal with Balance may share data with trusted partners to help perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries. All such third parties are prohibited from using your personal information except to provide these services to Heal with Balance, and they are required to maintain the confidentiality of your information.
Heal with Balance may disclose your personal information, without notice, if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on Heal with Balance or the site; (b) protect and defend the rights or property of Heal with Balance; and/or (c) act under exigent circumstances to protect the personal safety of users of Heal with Balance, or the public.
Disconnecting your Heal with Balance Account from Third Party Websites
You will be able to connect your Heal with Balance account to third party accounts. BY CONNECTING YOUR HEAL WITH BALANCE ACCOUNT TO YOUR THIRD PARTY ACCOUNT, YOU ACKNOWLEDGE AND AGREE THAT YOU ARE CONSENTING TO THE CONTINUOUS RELEASE OF INFORMATION ABOUT YOU TO OTHERS (IN ACCORDANCE WITH YOUR PRIVACY SETTINGS ON THOSE THIRD PARTY SITES). IF YOU DO NOT WANT INFORMATION ABOUT YOU, INCLUDING PERSONALLY IDENTIFYING INFORMATION, TO BE SHARED IN THIS MANNER, DO NOT USE THIS FEATURE. You may disconnect your account from a third party account at any time. users may contact us via email or phone or unsubscribe from our mailing list
This website contains links to other sites. Please be aware that we are not responsible for the content or privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of any other site that collects personally identifiable information.
Heal with Balance does not knowingly collect personally identifiable information from children under the age of thirteen. If you are under the age of thirteen, you must ask your parent or guardian for permission to use this website.
Changes to this privacy policy
Heal with Balance has the discretion to update this privacy policy at any time. When we do, we will revise the updated date at the top of this page. We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications. Your continued use of the Site and/or Services available through this Site after such modifications will constitute your: (a) acknowledgment of the modified Privacy Policy; and (b) agreement to abide and be bound by that Policy.
Your acceptance of these terms
By using this Site, you signify your acceptance of this policy. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.
Contact Information
Heal with Balance welcomes your questions or comments regarding this Statement of Privacy. If you believe that Heal with Balance has not adhered to this Statement, please contact Heal with Balance at:
Heal with Balance, LLC
755 West Lancaster Ave, #1005
Bryn Mawr, Pennsylvania 19010
Email Address:
carrie@carrieprattwellness.com
Telephone number:
484-367-5336
Effective as of August 07, 2020
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